Hi All,
please advice what is the best preparation strategy for the ITIL 2011 Foundation exam. What are the first steps?
The training is laready covered.
BR, Erika
Recomendations how to prepare for ITIL 2011 Foundation exam
Study the material
Review the syllabus - available at the official site
make sure you can do the data in the syllabus
Review the syllabus - available at the official site
make sure you can do the data in the syllabus
John Hardesty
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter
ITSM Manager's Certificate (Red Badge)
Change Management is POWER & CONTROL. /....evil laughter