ITSM tools Implementation

Discussions related to ITIL certification, training and exams.
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fahim
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Joined: Fri Dec 19, 2014 7:00 pm

Sat Dec 20, 2014 9:57 am

This is my first ever post , i am under training for ITSM with ITIL certification. in this context i m in process for the project in which my role is to implement the ITSM tool .
Can anyone please guide me in details that how i can proceed from scratch.


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UKVIKING
ITIL Expert
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Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Sun Dec 21, 2014 2:40 am

Fahim

The two - ITIL Certification & IT SM Selection / Implementation - are unrelated

If you don't have an idea bout the IT SM Tool implementation or selection, why were you chosen
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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