Is this enough?

Discussions related to ITIL certification, training and exams.
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7255carl
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Posts: 1
Joined: Sun Jan 04, 2015 7:00 pm

Mon Jan 05, 2015 9:06 am

Hi Guys I am new to the forum, I have come from a Cisco networking background and my company now want me to cert in ITIL I have bought the ITIL V3 Sybex book by Liz Gallacher and was wondering if this will be enough to pass the exam or if not could you please let me know of anything else

many thanks

Carl 8)


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UKVIKING
ITIL Expert
ITIL Expert
Posts: 3634
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Mon Jan 05, 2015 3:25 pm

Buying the book is not enough

You need to read it
Study it
understand it

it being the concepts of ITIL

If you did network service support, you will identify with a lot

Read the book and study the section

Come back and ask intelligence questions for guidance
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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