ITIL CSI - Pre course preperation.

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Trebz
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Thu Oct 15, 2015 8:15 am

Hi All

I am due to attend the ITIL CSI course soon, are there any online resources which I could use as preparation for the course.

Many thanks


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UKVIKING
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Fri Oct 16, 2015 3:23 am

You could get the ITIL: CSI Booklet ie the Key Guides if you dont have the 5 books
John Hardesty
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Trebz
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Fri Oct 16, 2015 7:10 am

Thanks John

You mean this one: amazon. co. uk / Continual-Service-Improvement-George-Spalding/dp/0113310498

I just did a quick google shopping search and that was at the top of the results list.



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UKVIKING
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Sun Oct 18, 2015 3:59 am

You want the Key Guides books.

However, the book you shown is fine
John Hardesty
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Change Management is POWER & CONTROL. /....evil laughter
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