Please answer the question.

Discuss topics on the fringe of ITIL, including relationships with other approaches.
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Wed Feb 03, 2016 8:33 am

What are the best practices for IT Governance in ITSM industry?

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Senior Itiler
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Wed Feb 03, 2016 2:01 pm

already answered
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
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Mon Jul 25, 2016 2:40 pm

ITSM refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures.
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Thu Mar 09, 2017 10:11 am

searchcio.techtarget. com /IT-Service-Management-Best-practices-for-improving-IT-efficiency

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Tue Jul 24, 2018 7:07 am


Control Objectives for Information and Related Technologies is a framework for IT governance which is used for developing, implementing, monitoring and improving the practices related to IT governance and management. The IT Governance Institute and the Information Systems Audit and Control Association (ISACA) are the publishers of COBIT. The latest version of COBIT focuses on the value of information governance and enterprise risk management.

The 5 main principles for governance and management of enterprise IT on which COBIT 5 is based are:

Principles for Governance and Management

Meeting the needs of the stakeholder

Covering the enterprise end-to-end

Applying a single, integrated framework

Enabling a holistic approach

Separating governance from management[/list]
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