Level maturity in the insurance industry.

Discuss topics on the fringe of ITIL, including relationships with other approaches.
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Lemondrouge
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Joined: Sat Oct 22, 2011 8:00 pm
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Sun Oct 23, 2011 2:14 pm

Hello everyone
I'm looking for stats about level maturity in the insurance industry. Any information that could give a global picture especially ITSM, Service delivery/support, Service life cycle, governance & risk will be helpful.

Thank you in advance!

CgConseil.info
Claude Gagnon
Consultant, gestion des services informatiques
L’Ancienne Lorette Québec
Canada G2E 2R3


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