Need help to create a Project Management Service

Discussion of any ITIL or related issues that don't fit well into any of the above.
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Casas
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Posts: 2
Joined: Wed Apr 23, 2014 8:00 pm
Location: Costa Rica

Thu Apr 24, 2014 5:57 pm

Hi every one, I need help to create a service for Project Management on IT, have you any experience on it.

thanks


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Kranti
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Posts: 59
Joined: Thu Jun 04, 2015 8:00 pm
Location: Hyderabad ,India

Sat Jun 06, 2015 4:37 am

Your question is very generic .

Please be more specific so that we can help you better.

Always ensure that you are capturing the below when you are involving yourself in PM process

1.Detect the Problem and Log the Problem

2.Categorize the Problem and Prioritize

3. Investigate and Diagnose

4.Have a Work Around logs and known errors captured at a location

5.Resolve and Close

6.Major Problem Review and avoid reoccurence
Kranti Kiran Kumar Gedela

Project Manager - SAP

ITIL® Expert
Prince2®
CSM® CSPO® CSP®
PMI® SAP®
Lean Six Sigma Black Belt ®
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