ITIL self-service ticket handling

An open discussion on issues related directly or primarily to the service or help desk.
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rockon
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fighter
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Thu Apr 05, 2007 12:53 am

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ARoll
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Thu Apr 05, 2007 10:42 am

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fighter
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ARoll
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ranjithraghunathan
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Wed May 16, 2007 2:23 am

Ranjith Raghunathan
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P.S - Most of my posts are to understand the ITIL fundamentals clearly. So please excuse if not genuine answers to questions.
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ranjithraghunathan
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Wed May 16, 2007 2:29 am

Ranjith Raghunathan
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P.S - Most of my posts are to understand the ITIL fundamentals clearly. So please excuse if not genuine answers to questions.
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