Incident categories

An open discussion on issues related directly or primarily to the service or help desk.
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mamor
Itiler
Itiler
Posts: 6
Joined: Tue Dec 11, 2007 7:00 pm

Mon May 19, 2008 2:48 pm



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Diarmid
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ITIL Expert
Posts: 1894
Joined: Mon Mar 03, 2008 7:00 pm
Location: Helensburgh

Tue May 20, 2008 2:33 am

"Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both what to do and what to hope."
William Penn 1644-1718
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acruz
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Joined: Sun Jun 03, 2007 8:00 pm

Sat Jun 21, 2008 7:43 pm

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itilimp
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Posts: 172
Joined: Thu Jan 19, 2006 7:00 pm
Location: England
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Mon Jun 23, 2008 2:09 pm

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