Service Desk Rota/Scheduling Software

An open discussion on issues related directly or primarily to the service or help desk.
Post Reply
User avatar
psw007
Newbie
Newbie
Posts: 1
Joined: Tue May 24, 2016 8:00 pm

Wed May 25, 2016 6:16 am

Hi,

I'm interested in what methods people use to rota/schedule staff shifts and tasks/roles..

Do you use an excel spreadsheet?

Does anyone use a paid cloud based software?

Any good recommendations out there?

Thanks


User avatar
UKVIKING
ITIL Expert
ITIL Expert
Posts: 3636
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Wed May 25, 2016 2:56 pm

You can find what ever you want depending on what you pay for
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
Post Reply