Problem Management Template

Discussion on issues related directly or largely to ITIL problem management.
Post Reply
User avatar
praven0078
Newbie
Newbie
Posts: 2
Joined: Mon Aug 25, 2014 8:00 pm
Location: Auckland
Contact:

Thu Dec 06, 2018 3:29 pm

Hi Fellow Problem Managers

I have been away from this PM space for a long time now and I was looking to valuable inputs from this forum group.

What's the best approach & effective way to reduce Problem tickets? Hoping to get any insights from hard-core Problem Managers who could share their experience and techniques to assist me in initiating this proactive / reactive problem ticket reduction??

Appreciate if anyone could share me a PM template or document to kick start this predicament?

Cheers

Praveen


Post Reply