KPI for Open Tasks??

Discussion on issues related directly or largely to ITIL problem management.
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ITIL-Kahuna
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Mon May 14, 2007 11:40 am



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ranjithraghunathan
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Tue May 15, 2007 1:49 am

Ranjith Raghunathan
ITIL Foundation Certified

P.S - Most of my posts are to understand the ITIL fundamentals clearly. So please excuse if not genuine answers to questions.
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ITIL-Kahuna
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Tue May 15, 2007 9:02 am

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eisbergsk
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Tue May 15, 2007 1:55 pm

In theory, there is no difference between theory and practice.
In practice, there is!
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ITIL-Kahuna
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Tue May 15, 2007 3:06 pm

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