Guest Speaker on ITIL Problem Management desired

[Jefner]

We are looking for a guest speaker who is a SME in ITIL Problem Management to come and present at a meeting that is being held within our organization with Service Delivery Managers as the target audience. We have implemented ITIL within our organization, however, we are looking for a practical presentation around implementation and real world examples from the workplace. Please let me know should you be interested.

[CliveB]

Hi Jefner,

I have helped to introduce effective ITIL based Problem Mgmt (and quite a few other processes) into a number of organisations.

I would be more than happy to share my experiences with you.

You can contact me at:
Clive.Barr@hotmail.com