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Guest Speaker on ITIL Problem Management desired

Posted: Fri May 27, 2011 5:03 pm
by Jefner
We are looking for a guest speaker who is a SME in ITIL Problem Management to come and present at a meeting that is being held within our organization with Service Delivery Managers as the target audience. We have implemented ITIL within our organization, however, we are looking for a practical presentation around implementation and real world examples from the workplace. Please let me know should you be interested.

Posted: Mon Jun 06, 2011 10:56 am
by CliveB
Hi Jefner,

I have helped to introduce effective ITIL based Problem Mgmt (and quite a few other processes) into a number of organisations.

I would be more than happy to share my experiences with you.

You can contact me at:
Clive.Barr@hotmail.com