Defining Events

Discussion on issues related directly or largely to ITIL problem management.
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Fang
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Joined: Sun Sep 16, 2012 8:00 pm

Fri Jul 19, 2013 6:49 am

Sorry if this is a Stoopid question, but I'm struggling with examples of events that are pertinent to my Lab:

If several users call in to report issues with, say, accessing SharePoint, is that an event?


Or is the issue with SharePoint the event?

Thanks,

Fang


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