Best way to Report Repeated Incidents

Discussion on issues related directly or largely to ITIL problem management.
Post Reply
User avatar
lassaad2k
Newbie
Newbie
Posts: 1
Joined: Tue Apr 15, 2014 8:00 pm

Wed Apr 16, 2014 4:04 pm

Dear All,

I would like to know what is the best way to report repeated incidents, I' m interested to learn different best practices

Thank You


User avatar
UKVIKING
ITIL Expert
ITIL Expert
Posts: 3639
Joined: Fri Sep 15, 2006 8:00 pm
Location: London, UK

Thu Apr 17, 2014 1:56 am

The same way you report any incident

ITIL is IT SM Best practice
John Hardesty
ITSM Manager's Certificate (Red Badge)

Change Management is POWER & CONTROL. /....evil laughter
Post Reply