Cosmetic/minor issues

Discussion on issues related directly or largely to ITIL problem management.
Post Reply
User avatar
p1lfc
Newbie
Newbie
Posts: 3
Joined: Tue Jul 16, 2013 8:00 pm

Tue Nov 24, 2015 8:25 am

Wondering how everyone else manages this type of scenario ....

Defects from the project accepted into BAU. Problems are progressed via Problem management, but what amount minor defects? ie spelling mistakes on forms, form controls working correctly not optimally etc.
They don't really fall into the problem record category but they are issues which will be resolve (maybe in a future release, but can be a long way away).
So how would you log these cosmetic defects?


Post Reply