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Problem Management Template

Posted: Thu Dec 06, 2018 3:29 pm
by praven0078
Hi Fellow Problem Managers

I have been away from this PM space for a long time now and I was looking to valuable inputs from this forum group.

What's the best approach & effective way to reduce Problem tickets? Hoping to get any insights from hard-core Problem Managers who could share their experience and techniques to assist me in initiating this proactive / reactive problem ticket reduction??

Appreciate if anyone could share me a PM template or document to kick start this predicament?

Cheers

Praveen