Please answer the question.
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sharansingh
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ITSM refers to the entirety of activities directed by policies, organized and structured in processes and supporting procedures.
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ChrissyRayne
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searchcio.techtarget. com /IT-Service-Management-Best-practices-for-improving-IT-efficiency
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Hello,
Control Objectives for Information and Related Technologies is a framework for IT governance which is used for developing, implementing, monitoring and improving the practices related to IT governance and management. The IT Governance Institute and the Information Systems Audit and Control Association (ISACA) are the publishers of COBIT. The latest version of COBIT focuses on the value of information governance and enterprise risk management.
The 5 main principles for governance and management of enterprise IT on which COBIT 5 is based are:
Principles for Governance and Management
Meeting the needs of the stakeholder
Covering the enterprise end-to-end
Applying a single, integrated framework
Enabling a holistic approach
Separating governance from management[/list]
Control Objectives for Information and Related Technologies is a framework for IT governance which is used for developing, implementing, monitoring and improving the practices related to IT governance and management. The IT Governance Institute and the Information Systems Audit and Control Association (ISACA) are the publishers of COBIT. The latest version of COBIT focuses on the value of information governance and enterprise risk management.
The 5 main principles for governance and management of enterprise IT on which COBIT 5 is based are:
Principles for Governance and Management
Meeting the needs of the stakeholder
Covering the enterprise end-to-end
Applying a single, integrated framework
Enabling a holistic approach
Separating governance from management[/list]