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ITIL Experts share updates and answer questions
2 posts • Page 1 of 1
While there are many considerations, basically the answer has always been "yes" - you should have separate Asset Management and Configuration Management processes. Whether it is ITIL 4, ITIL v3, or whatever framework, Asset Management and Configuration Management have two distinct purposes. Asset Management is all about managing and tracking the financial value of an asset; Configuration Management is about managing the relationships between Configuration Items (CI), and how those CIs support/deliver a service. While the two may have some data that is shared, the correct approach is to develop the interface between the two processes, not assume that one completely fulfills the needs and purpose of the other.